We helped Wessex Packaging modernise its operations with a scalable ERP system. By replacing outdated tools and manual processes, we enabled the business to streamline workflows and support future growth.
Company
Wessex Packaging
Industry
Manufacturing
Location
Somerset, UK
Company Overview
Founded as a family-run business, Wessex Packaging has grown to become one of the UK’s leading B2B packaging materials specialists. The company provides a wide range of packaging solutions for businesses across multiple sectors, combining product expertise with customer-focused service to support operational efficiency and growth.
Project Description
Zenzero partnered with Wessex Packaging to implement a modern, scalable ERP system using Microsoft Dynamics 365 Business Central, replacing manual processes and outdated systems to support growth, improve operational visibility, and streamline logistics.
Project
ERP transformation partnership for a growing B2B packaging company.
Project Specifics
-
Digital Transformation Microsoft Dynamics 365 Business Central implementation
CHALLENGE
Outdated systems hindering growth
Wessex Packaging, one of the UK’s leading B2B packaging specialists, had outgrown its internal systems, which were effectively functioning as glorified spreadsheets. Lack of visibility and control, reliance on manual processes prone to delays and errors, and no scalable pathway for expansion meant the business urgently needed a robust, enterprise-grade ERP solution to support its growth ambitions.
SOLUTION
Scalable ERP to transform operations
Zenzero worked closely with Wessex Packaging to deliver a Microsoft Dynamics 365 Business Central implementation tailored to the company’s needs. The project began with detailed discovery and documentation sessions to map current workflows and identify opportunities for automation. Zenzero replaced outdated manual systems with integrated, scalable processes, streamlined operations across finance, inventory, and logistics, and modernised picking procedures by moving from paper-based methods to scanner-driven workflows.
“As soon as we put in Business Central, we’ve doubled the company size and only had 1 or 2% extra cost from the operations side.”
Sheldon Barter, Operations Manager at Wessex Packaging
RESULT
Immediate improvements and a foundation for growth
The implementation of Business Central delivered measurable benefits, including doubling company output with only a minimal increase in operational costs, achieving a record three months of performance shortly after go-live, and significantly boosting productivity through modernised logistics processes. Wessex now has a scalable ERP foundation that will support future growth and continues to recommend Zenzero as a trusted implementation and support partner.
We’ve seen first-hand the transformational impact that Microsoft Dynamics 365 Business Central can deliver. By implementing this solution, we were able to give Wessex Packaging a scalable, modern ERP platform that not only met their immediate operational needs but also positioned them for long-term growth. Microsoft’s continued investment and innovation in Business Central means our customers benefit from regular updates, seamless integration with other Microsoft tools like Office 365 and Power BI, and a system that evolves as their business does.
