IT Support London
Expert IT support tailored for businesses in London. Our team offers reliable, responsive solutions to keep your systems running smoothly. Trust us to support your London-based business with the latest technology and outstanding customer service.
Some of our clients
Streamline your business with reliable IT support in London
Our London-based IT specialists are committed to helping businesses streamline operations and stay focused on growth by managing IT systems with precision and professionalism.
With over 20 years of experience, we offer a full range of tailored services – including managed IT support, consultancy, cloud migration, and cyber security – to ensure your technology needs are fully covered, so your team can concentrate on what they do best.
We know that reliable, fully managed IT support is essential for business continuity. That’s why we take a proactive approach, working closely with our clients to provide solutions that align with their goals and tackle daily IT challenges. From rapid-response support to strategic IT planning, we are here to make technology work for you so you can drive results with confidence.
Why choose our IT support?
Schedule Consultation
Other London IT services
Great service, could not be happier with the speedy response. Will recommend Zenzero to others looking for an outsourced IT provider. A+
IT Support in London
46-47 Britton St,
London EC1M 5UJ,
United Kingdom
Learn more about our IT services in London
IT support & service management
Our IT support and service management offerings provide scalable, reliable support services designed to grow with your business. We ensure seamless operations through high-quality, 24/7 service management, advanced monitoring, and responsive support to meet the demands of your users and minimise downtime.
App development & migration
Leveraging Microsoft’s Power Platform, we deliver efficient, low-code app development and migration solutions tailored to your business needs. These solutions simplify processes, helping your teams collaborate and work more effectively without the need for extensive programming resources. We can help you support a range of different development projects, contact our team to learn more.
Cyber Essentials and cyber security services
Protect your business with our high-quality Cyber Security solutions, designed to keep your data and networks safe. Our Cyber Essentials consultancy provides a baseline to tailor protection against a broad range of threats, ensuring comprehensive security for your systems and data. We design, implement, and manage robust security solutions that meet the unique demands of your growing business, offering peace of mind and a secure foundation for future growth.
With success stories across various sectors, our specialists are available 24/7 on the service desk to deliver quick assistance whenever you need it. Our around-the-clock support includes customised security measures that protect your business at any hour, helping you stay secure day and night.
Take the next step to secure your organisation with our high-quality service and additional support options tailored to your requirements. Contact us today to learn how our Cyber Security solutions can safeguard your business and drive your success.
Business IT support
At Zenzero, our business IT support is the foundation of a modern, efficient workplace. As a trusted partner to support London companies, we provide professional services that ensure the essential technology powering your business is maintained and optimised. We equip your teams with the reliable tools and resources they need to succeed, helping you streamline operations and enhance security so your business can thrive.
Microsoft Azure
Whether you’re looking to move to the cloud, expand your current infrastructure, or enhance your existing Azure environment, we provide the guidance and expertise needed to scale with confidence. Our solutions are adaptable, secure, and tailored to meet the specific requirements of your business.
Disaster recovery & business continuity
Our disaster recovery and business continuity services protect your operations, data, and reputation by delivering reliable, cloud-based backup solutions. With proactive monitoring and quick response times, we help safeguard your critical information, ensuring that your business can recover quickly from any disruption.
Office 365 support
We help you navigate the full suite of Microsoft 365 applications, optimising your setup to enhance collaboration, simplify communication, and improve overall efficiency. Whether it’s troubleshooting or helping you take full advantage of new features, we’re here to support your team every step of the way.
Remote support and on-site support
When you call our help desk, a Support Engineer will quickly assess your issue and determine if it can be fixed remotely. If not, we’ll send a Field Engineer to your location. Our field service support engineers have years of experience troubleshooting both software and hardware issues, as well as managing new installations, ensuring you’re up and running at full capacity as quickly as possible.
We help businesses of all sizes, working alongside your internal IT team to provide the expertise and guidance you need. Whether you’re looking to optimise existing systems or enhance your IT strategy, we’ll collaborate with you to achieve your business goals and ensure your technology is always working for you.
Our commitment as a support company in central London
Our commitment to delivering exceptional service is reinforced by our dedication to ongoing training, allowing our team to stay ahead of the latest technological advancements. This means you benefit from consultancy services that deliver cutting-edge solutions tailored to meet your organisation’s requirements. Our comprehensive strategies safeguard your data and maintain the integrity of your IT environment.
IT support London: The numbers tell our story
800+
IT professionals at your disposal ready to help
45,000+
users across our support network
98%
customer satisfaction rate across all our services
6
Microsoft Solutions Partner designations
Our approach
At Zenzero, our goal is simple: we empower our clients and their teams to focus on their work without the constant worry of IT issues. We provide expert business IT support services that ensure your IT systems operate seamlessly, when and where you need them, so your business can thrive. As a trusted name in the support industry, we are committed to delivering reliable and effective IT solutions.
Our award-winning managed IT services and cost-effective transformation projects make us an ideal long-term IT support company for London-based businesses.
Whether you’re looking to supplement your internal IT team or fully outsource cyber security concerns to a skilled partner, our proven expertise will help you get the most from your IT investments and keep your technology solutions future-proof.
With dedicated support across London, from Mayfair and Islington to Canary Wharf, Fitzrovia, and Camden, our team of skilled technicians is ready to support companies of all sizes. We lighten your workload, providing support, strengthening security, and improving workflows, allowing you to focus on growing your business.
Why work with Zenzero?
Partnering with us means working with a dedicated IT support company committed to helping medium-sized businesses in London succeed.
Our fully managed services include 24/7 comprehensive services, ensuring your IT systems are always up and running, minimising disruptions and supporting seamless operations.
With over 20 years of experience, we offer tailored support packages that cater to your specific needs, from managed support and strategic consultancy to cloud migration and comprehensive cyber security solutions.
As technology continues to advance, robust cyber security is essential. That’s why we provide proactive, multi-layered protection to safeguard your data, detect threats early, and ensure business continuity. Alongside our exceptional customer service, we ensure you can confidently focus on your core business goals, knowing that your IT and cyber security needs are expertly managed.
Delivering industry-leading IT support in London
We go beyond what you’d expect from typical small business IT support. For us, it’s all about really understanding what our clients need so we can show how the right tech solutions and modern working practices can support their growth.
We help bridge the gap between addressing your immediate IT challenges and offering advice on future strategies that focus on boosting productivity, communication, and overall business efficiency.
With years of experience working with small to medium-sized businesses across London – each with its own goals and obstacles – we’re perfectly positioned to help you get the most out of your current IT systems and make the most of any future investments.
Central location
With a central London office, we provide support in London working with businesses across an extensive range of sectors in the city and surrounding areas, including high-tech manufacturing, healthcare, education, legal, care and biotech. One of our friendly team of IT experts will always be a quick phone call or email away if you need them and truly give excellent customer service, averaging 98% client satisfaction.
Our London IT support engineers are real people, not robots, and genuinely care about your organisation and resolving your technology queries as quickly as possible.
Partnering with us
Hassle-free onboarding process
Making the decision to use an IT support company should never be taken lightly, and we understand that it’s a daunting prospect. Ultimately, we believe you’ll be more than satisfied with the services our IT support London team offer and aim to provide a hassle-free onboarding process.
1. Initial consultation
During your free, no-obligation consultation, we’ll discuss your needs and talk about what we can do for your business. If you’d like to move forward, you’ll receive a dedicated project manager to ensure the transition is smooth and causes minimal disruption and remove technical issues.
2. Transfer
In some cases, we might need to transfer your existing IT infrastructure to our systems. Our team will facilitate the entire transfer, meaning you don’t need to worry about anything.
3. Execution
Once the initial consultation and transfer take place, you can sit back, relax, and enjoy the benefits of having us manage your entire IT needs. It’s as simple as that!
4. Maintenance
Our team is always available to offer support and answer your questions to ensure you receive the best possible service. We offer standard office and remote working hours support, extended hours support and full 24/7 support. We guarantee complete satisfaction and will perform upgrades and maintenance checks regularly to ensure you remain in operation.
Frequently Asked Questions
What happens when I call your help desk?
A Support Engineer will assess your issue and determine if it can be resolved remotely. If not, we’ll dispatch a Field Engineer to your location.
Can you help optimise our existing systems or IT strategy?
Absolutely! We work with you to optimise your systems and enhance your IT strategy to achieve your business goals and keep your technology working seamlessly.
Do you work with businesses without an internal IT team?
Yes, we can serve as your full IT support provider or complement your existing team with additional expertise.
How to choose the right IT support provider in London?
When selecting an IT support provider in London, consider several key factors. Start with their reputation- Zenzero Solutions, a leading London IT support company with over 20 years of experience, is a strong contender. Evaluate their services: Zenzero offers managed IT support, cloud computing, data backup, and award-winning cyber security to protect against cyber threats and cyber attacks. Check scalability for small businesses or medium businesses- Zenzero’s flexible support packages adapt to growth. Expertise matters; their skilled professionals and fully trained support team ensure peak performance. Customer service is vital- Zenzero’s friendly service and round-the-clock service desk respond quickly to issues. Look for competitive pricing with a clear pricing structure, which Zenzero provides, and consistent service, backed by positive reviews. As a London company and support provider, they help your business succeed with tailored solutions every business deserves.
Are your IT support services scalable?
Yes, we offer scalable IT support services that grow with your company. Whether you’re among small businesses needing basic support or medium businesses requiring advanced features, their support company provides flexible packages. This London IT support company ensures your IT support London needs are met with managed IT support, backup solutions, and cyber attack protection that scale effortlessly. Their service plan and service desk, staffed by a skilled support team, deliver consistent service as your needs evolve, making them a top support London company for businesses aiming for peak performance.
Do you offer consultancy services?
Yes, Zenzero Solutions provides consultancy services to optimise your IT strategy. This support company, a trusted London company, offers expert guidance from skilled professionals on cloud computing, cyber threats, and data backup solutions. Their customer-focused approach ensures the entire process is tailored to your needs, helping service providers and support businesses succeed. As an award-winning support London company, they provide world-class advice with a friendly service, fully trained consultants, and a focus on helping your business deserve the best outcomes through their IT support company expertise.
Do you offer remote and on-site support?
Yes, our IT support team provides both remote assistance and on-site visits when necessary. Most issues can be resolved remotely, allowing for quick resolutions and minimal disruption. However, if a problem requires hands-on troubleshooting, such as hardware failures or complex network issues, our engineers will be dispatched to your location promptly. We ensure that our on-site support is efficient and minimises downtime so your business operations can continue smoothly.
Contact us to discuss IT Support Services
Our expertise in secure managed support services and cost-effective IT transformation projects makes us your ideal long-term IT partner.