IT Training
Empower your team with the skills and confidence to make the most of your technology. Our tailored training and support services ensure successful adoption, ongoing development, and long-term productivity across your organisation.
Clear, scalable, and captivating training
Learning is at the heart of everything we do. Whether your team is getting to grips with new tools or looking to build confidence in everyday tasks, we’re here to help. Our training is hands-on, practical, and tailored to your needs, designed to make learning feel easy, relevant, and even enjoyable. It’s all about giving people the support they need to grow, adapt, and feel good about using technology.
Why work with Zenzero?
Choosing to work with us means partnering with a team that truly understands the importance of practical, people-focused training. From IT courses to workforce-wide development programmes, we help you build the talent your organisation needs to succeed.
We take the time to understand your organisation’s goals and infrastructure, tailor our approach to your specific needs, and design and deliver engaging, accessible learning experiences that meet the rising demand for digital skills.
With a flexible delivery model, ongoing support, and a commitment to helping your staff grow in confidence and capability, we’re here to ensure you see real benefits and long-term value from your investment in technology.
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Our approach
We use a proven four-step method to ensure effective learning and technology adoption:
Discover – We start by understanding your team’s needs, explore current workflows, and key challenges.
Design – We design tailored flexible training solutions and materials created to meet your specific goals.
Deliver – Training is delivered in a variety of formats, including face-to-face, online sessions, quick reference guides, and bitesize videos.
Develop – We build long-term learning plans to support staff development and confidence.
Our services
We offer a range of services designed to support your team’s digital growth and success:
Training Needs Assessment – Identify your team’s digital skill levels and create a plan for development.
Transformation Training – Guide your staff through change and help them fully adopt new technologies.
Ongoing Support – Enable continuous learning to keep your team confident and productive with evolving tools.
Product Training – Provide focused training on Microsoft 365 products and other key software applications.
Why training matters
Empower your team
Enable your staff to fully leverage technology through training courses led by industry experts, boosting their confidence and effectiveness in everyday tasks with real world experience.
Increase productivity
Equip your workforce with the skills needed to work smarter and more efficiently, helping them make the most of the tools at their disposal.
Support career development
Invest in your people’s growth by aligning workforce development initiatives with their professional goals, enhancing engagement and retention.
Reduce risk
Minimise errors and improve compliance by ensuring staff understand best practices, internal policies, and participate in essential cyber security courses.
Maximise your investment
Ensure your technology delivers long-term value by driving adoption and sustained user engagement through relevant and impactful training courses.
Next steps
Ready to enhance your team’s digital skills and drive lasting change? Whether you’re looking to upskill in new technologies like Microsoft Copilot or improve day-to-day tech confidence, we’re here to help. Get in touch with us to discuss your training needs, explore tailored solutions, and schedule a plan that fits your goals.
Join the many employers investing in their teams’ success, and take the next step toward more confident, capable, and productive staff. We’ll support you every step of the way. Contact us today for further details, and a free consultation to help you plan the best training path for your team’s future.
Frequently Asked Questions
Do you offer in person training?
Yes, we can train at your offices or remotely using Microsoft Teams.
What types of IT support training courses are available?
We have IT courses on the majority of the Microsoft 365 suite, including your household favourites such as Word, Excel, PowerPoint, Teams & Outlook; as well as others such as Copilot, Forms, OneNote, Planner and many more. Please contact us for further information.
How long is a training session?
Training sessions vary in length depending on topic and complexity, but most sessions are between 1.5 and 3 hours.
Do you offer hybrid training?
No, we have found from past experience that training sessions are better either in person or online, but blending them together delivers a poor learning experience for both those in the room and those remotely.
What if I only have a small number of people that need IT training?
Contact us to see how we can help, we can offer tailored solutions for 1-2-1 training or smaller groups to give them the skills they need.
Do any of your IT courses include machine learning topics?
Yes, we offer introductory content related to machine learning within certain courses, particularly where it intersects with Microsoft 365 tools like Copilot. These modules explore how machine learning powers features such as intelligent suggestions, task automation, and productivity enhancements, all of which can help you do your job more efficiently.
While these are not advanced machine learning courses, they provide a solid foundation in understanding how AI is being integrated into everyday tools. This knowledge is valuable when supporting customers who rely on these features or when helping teams adopt them effectively. You can browse our available courses to find the ones that best align with your team’s needs and goals.
Each course is designed to be easy to complete, with practical examples and no prior coding experience required.
Contact us to discuss IT Support Services
Our expertise in secure managed support services and cost-effective IT transformation projects makes us your ideal long-term IT partner.