Power BI Support Services
Zenzero’s expert Power BI support services ensure your analytics run smoothly, helping you troubleshoot issues, optimise performance, and unlock the full value of your data.
Ensure seamless performance with expert Power BI support
Microsoft Power BI is a powerful business intelligence solution that enables organisations to analyse data, create reports, and generate actionable insights. However, ensuring optimal performance and resolving technical challenges requires dedicated support. Our Power BI support services provide businesses with the expertise and knowledge needed to maintain a high-functioning Power BI environment, resolve support requests efficiently, and enhance business processes.
With our expert BI support, we help businesses optimise their Power BI solutions, troubleshoot issues, and provide assistance with data management, security, and performance optimisation. Whether you need help with Power BI Desktop, Power BI Service, or advanced integrations, our team is here to assist.
Why choose Zenzero for Power BI support?
At Zenzero, we understand the critical role Microsoft Power BI plays in your organisation’s success. Our Power BI support services are designed to provide businesses with the ability to continuously access support, proactive issue resolution, and performance optimisation. Here’s why businesses trust us:
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Comprehensive BI Support: We assist with Power BI Desktop, Power BI Service, and Power BI integrations to ensure seamless operations.
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Dedicated Support Team: Our Power BI consultants and support specialists provide expert troubleshooting and strategic guidance.
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Proactive Maintenance: Avoid disruptions with proactive monitoring, data security measures, and performance optimisation.
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Tailored Support Plans: We offer flexible support plans tailored to meet your specific business needs, whether it’s ongoing maintenance or on-demand issue resolution.
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Our Microsoft Power BI support services
Troubleshooting & technical support
Resolve issues quickly with our dedicated support team. We handle support requests related to:
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Report performance issues and slow-loading dashboards
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Power Query errors and data refresh failures
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Security and access control settings
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Power BI Service connectivity issues
Performance optimisation
Ensure optimal performance of your Microsoft Power BI solution with our expert tuning services. We help businesses:
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Optimise Power BI models for efficiency
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Reduce load times for reports and dashboards
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Implement best practices for data warehouse integration
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Improve query performance using Power Query
Data security & compliance
Protect your organisation’s sensitive data with robust security measures. Our Power BI support services cover:
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Role-based access control and data governance
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Compliance with industry regulations
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Secure connections to on-premises and cloud-based data sources
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Advanced security configurations for Power BI Service
Report development & customisation
Our Power BI experts assist customers with the following:
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Creating and customising new dashboards and reports
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Developing interactive reports for data-driven decision-making
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Implementing custom code for advanced report functionality
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Enhancing Power BI Service features to support business growth
Ongoing maintenance & support plans
Keep your Power BI environment running smoothly with our tailored support plans. We offer:
- Scheduled maintenance and updates
- Support ticket resolution for BI users
- Continuous monitoring of Power BI solutions
- Best practices to optimise your data models and business processes
How we assist Power BI users
Our Power BI support services ensure that your organisation can fully leverage Microsoft Power BI for enhanced data analysis, reporting, and decision-making. Whether your team requires assistance with configuring security settings, troubleshooting Power Query errors, or optimising Power BI dashboards, our support experts are on hand to provide tailored solutions that keep your business intelligence strategy running smoothly.
We offer a comprehensive support framework, covering everything from resolving performance issues and managing Power BI Service connectivity to refining custom reports and assisting with data governance best practices. Our support services are designed to eliminate inefficiencies, reduce downtime, and ensure your Power BI solution is always performing at its best.
For businesses requiring ongoing BI support, we provide flexible support plans tailored to different organisational needs. These include dedicated account managers who oversee your Power BI environment, ensuring you always have expert guidance and a structured approach to issue resolution. Whether it’s responding to support requests, implementing custom code enhancements, or providing best practices for data security, our team ensures you get the most out of your Microsoft Power BI investment.
Industry-specific Power BI support
Improving compliance & risk management in Legal Services
A legal firm faced challenges in maintaining compliance with strict regulatory requirements while ensuring secure document management across multiple teams.
Solution: Our Power BI support services helped the firm implement secure data access controls, ensuring only authorised users could view sensitive case information. We also optimised their Power BI dashboards to monitor compliance metrics in real-time, with focus on reducing risk and improving operational efficiency.
Streamlining Care Provider reporting & resource allocation
A care provider needed a better way to track patient data, manage resource allocation, and comply with healthcare regulations.
Solution: By optimising their Power BI reports and implementing automated data refresh schedules, we ensured real-time visibility into patient care metrics. This allowed the organisation to improve staff allocation and enhance the quality of care while maintaining compliance.
Strengthening reporting & risk analysis in Financial Services
A financial institution struggled to deal with fragmented data across multiple systems, making it difficult to generate accurate financial reports and assess risk exposure effectively.
Solution: Our Power BI support services helped consolidate financial data sources into a centralised data model, ensuring consistency and accuracy in reporting. We optimised their Power BI dashboards to provide real-time insights into key financial metrics, risk exposure, and regulatory compliance. By implementing automated data validation processes and streamlining reporting workflows, the organisation improved decision-making, reduced errors, and enhanced risk management strategies.
We’re certified by the leaders in productivity technology
With multiple of the highest qualifications in Microsoft’s suite of Office 365 technology, we’re here to provide industry-leading IT support for your team.
Frequently Asked Questions
How do I submit a Power BI support request?
You can submit a support ticket through our online portal or contact members of our support team directly via phone or email. Our team will assess your issue and provide prompt assistance.
Do you provide assistance for Power BI integrations?
Yes, we support Power BI integrations with various data sources, including SQL Server, data warehouses, cloud services, and third-party business intelligence tools.
Can you help optimise Power BI dashboards for better performance?
Absolutely. We help businesses enhance Power BI dashboard performance by optimising data models, reducing load times, and implementing best practices for report development.
What’s included in your Power BI support plans?
Our support plans include troubleshooting, security management, performance monitoring, report development, and ongoing expert assistance to ensure the smooth operation of your Power BI solution.
Do you offer training for Power BI users?
Yes, we provide tailored Power BI training sessions to help users understand best practices, improve report-building skills, navigate and fully leverage Power BI features.
Can you assist with Power BI security and compliance?
Yes, our team ensures your Power BI environment is secure and compliant with industry regulations by implementing role-based access controls, data encryption, and governance frameworks.
Contact us to discuss IT Support Services
With our Power BI support services, you can ensure your Power BI solution is always optimised, secure, and delivering actionable insights. Our expertise in secure managed support services and cost-effective IT transformation projects makes us your ideal long-term IT partner.