With our managed services, our skilled IT professionals handle all aspects of your technology infrastructure, from network security and cloud solutions to data backup, recovery, and responsive help desk assistance.

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Cyber Security Services

Specialist cyber security services that protect businesses from evolving digital threats and cyber attacks.

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Microsoft 365 Support

Specialist Microsoft 365 support to help businesses collaborate securely, efficiently, and productively.

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IT Consultancy

Strategic IT consultancy that helps businesses align technology with their goals and support long-term growth.

Choosing us for your business support alleviates the burden and cost of training and maintaining an IT team in house, especially for a small business without the budget for an IT Manager. With our expert monitoring and proactive management, you can trust that we’re always looking for cost-effective ways to improve your IT network.

Our managed services include network security, cloud solutions, data backup and recovery tools, help desk support, and overall IT maintenance to overcome business challenges. Much of this can be handled remotely, but on-site support is available when needed. We offer flexible service packages tailored to your unique needs and budget, ensuring you get the best support without breaking the bank.

Our business support services offer a multitude of benefits that can significantly enhance a company’s performance. By providing access to expert advice, guidance, and resources, these services help businesses identify areas for improvement and develop effective growth strategies. One of the key advantages is the ability to increase productivity through optimised processes and the implementation of the latest digital technology.

Additionally, our business support services facilitate networking opportunities with other businesses we support as a community. Furthermore for established businesses and eligible organisations we help with access to funding and grants from vendors such as Microsoft, whilst staying current with industry trends. Importantly, these services also bolster cyber security, reducing risks and increasing confidence among stakeholders and clients. Overall, business support services are invaluable for driving success and ensuring long-term sustainability.

There’s no one-size-fits-all solution to managing an IT infrastructure, especially for a growing businesses. Every organisation has unique business needs, which is why we provide bespoke support packages tailored to your budget. We offer tailored support packages for both start-ups and established businesses, ensuring they receive the specific assistance they need to thrive. We work alongside your IT team to ensure seamless operations.

We offer flexible contracts to accommodate diverse financial situations and project demands. Whether it’s monthly, quarterly, or annual commitments, we adjust your IT support services accordingly, ensuring robust cyber security while delivering the best support without breaking the bank.

"We know the right expert is always at the other end of the phone if we need them. The benefit of outsourcing means we have the ability to call on the right expertise at the right time, we can always draw on the skillset that we need."

Garry Collins

Administration and Finance Manager, St John

"The project was very well planned, exceptionally well executed and smoothly implemented. The team were wonderful, the project was delivered on time and on budget, and we received great support all the way through. I couldn’t fault it."

Andrew Everton

Executive Director, Saffery Trust

"They’ve become more than a service provider; they are a trusted partner. This partnership between Solent Mind and Zenzero allows us to adapt and evolve more quickly, leading to improved services and outcomes for our users."

Robert Wayman

FEE & Director, Solent Mind

24/7 IT support for distributed teams

We provide 24/7 IT support to keep your teams productive and connected. Whether employees are working from home, across multiple office locations, or in different time zones, our service desk and monitoring tools help identify and resolve issues quickly.

Proactive monitoring & maintenance

Our engineers provide responsive support alongside proactive monitoring to detect and address potential problems before they impact your users. This helps reduce downtime, maintain productivity, and keep systems running smoothly.

Cyber security & patch management

Balancing robust cyber security with budget constraints can be difficult for many organisations. Our IT support services help address this through up to date security measures, patch management, and proactive protection.

Business continuity & resilience

Without the right support in place, technical issues can slow productivity and disrupt day to day operations. We help protect continuity through responsive support, backup, recovery, and preventative maintenance.

Co-managed IT support

Many organisations have an in-house IT team but need additional expertise, capacity, or cover during busy periods. Our co-managed IT support service works alongside your internal team to provide the extra resource and specialist knowledge you need.

Whether it’s helping with projects, covering leave, improving security, or providing access to advanced tools and monitoring, Zenzero becomes an extension of your IT department. We collaborate closely with your team to strengthen your IT capability while keeping you in control.

3rd line & escalation support

When complex technical issues arise, having access to experienced engineers can make all the difference. Zenzero provides reliable 3rd line and escalation support to help resolve the issues that sit beyond day-to-day IT support.

Our senior engineers work with your existing IT team or support provider to troubleshoot advanced problems, provide expert guidance, and implement lasting solutions. From infrastructure and cloud challenges to security incidents and critical outages, we help ensure problems are resolved quickly and effectively.

Our engineers provide responsive technical support alongside proactive monitoring to detect and address potential problems before they impact your users

Why does my business need IT support?

Professional IT support ensures your business stays secure, efficient, and up-to-date with the latest technology. With 24/7 monitoring, cyber security defense, and proactive maintenance, we minimise downtime and keep your operations running smoothly.

What is business IT support?

Business IT support refers to the comprehensive services provided by managed service providers to help organisations manage their digital assets and resolve technical issues. These services encompass a wide range of solutions, including IT support, cloud services, cyber security, and digital transformation.

By leveraging business IT support, organisations can ensure the smooth running of their operations, maximise their digital potential, and enhance their online presence. This, in turn, helps attract more customers, increase sales, and improve overall business operations. Whether it’s troubleshooting technical issues or implementing advanced digital tools, business IT support is essential for maintaining operational efficiency and driving growth.

How do you choose the right local business IT support company?

Selecting the right IT support company is crucial for businesses aiming to maintain seamless operations and robust security. When evaluating potential providers, it’s important to look for a company that offers a comprehensive range of services, including IT support, cloud services, and cyber security.

Unfortunately there is no such thing as free support. IT should be seen as an investment not a cost. Look for MSPs with experience in working with businesses within the same industry is also a key factor, as it ensures the provider understands the specific challenges and needs of your business. Additionally, a reputable IT support company should offer proactive monitoring and security measures, ensuring potential issues are addressed before they escalate.

Excellent customer service and a strong reputation are also essential criteria, as they reflect the provider’s commitment to supporting your business effectively. Lastly, consider a local business or one with a local engineering team.

How can IT support improve my business’s security?

We implement advanced cyber security measures such as firewalls, anti-virus software, endpoint protection, and employee security training to safeguard your business from cyber threats, ransomware, and data breaches.

Additionally, we conduct regular security audits and vulnerability assessments to identify and eliminate potential risks before they become a threat. Our team also monitors your network 24/7 to detect suspicious activity and respond to security incidents in real-time, ensuring continuous protection.

Do you offer remote and onsite IT support?

Yes! Our IT support team provides both remote assistance and onsite visits to resolve issues quickly. Most problems can be fixed remotely, but we’re available for in-person troubleshooting and hardware repairs when needed.

With secure remote access tools, we can resolve software issues, network failures, and system updates without disrupting your workflow. For hardware malfunctions or complex IT setups, our experts will visit your location to ensure everything runs smoothly.

How much does IT support for businesses cost?

Our pricing depends on the level of support and services your business requires. We offer affordable, flexible plans, including pay-as-you-go, monthly contracts, and fully managed IT services.

Our goal is to provide cost-effective solutions tailored to your business size and industry, ensuring you only pay for what you need. Contact us for a custom quote and free IT assessment, so we can help optimise your technology investments while keeping costs manageable.

Still have questions? Contact Us

Business IT Support

The strategic technology partner for scalable organisational growth.

Partnering with us takes the burden and high cost of managing an in-house IT team off your shoulders.