Your teams are already using AI. The real question is: do you have full visibility into which tools are being used, what data is being shared, and what risks your organisation may be exposed to?
AI adoption is accelerating across most organisations. Employees are using ChatGPT, Claude, Gemini, Copilot and other generative AI tools to complete tasks and boost productivity. While these tools deliver real benefits, they also create blind spots when usage happens outside IT governance, procurement or security review.
With our managed services, our skilled IT professionals handle all aspects of your technology infrastructure, from network security and cloud solutions to data backup, recovery, and responsive help desk assistance.
Shadow AI, similar to shadow IT, refers to unapproved AI applications and generative AI tools operating outside sanctioned tools and security oversight. These tools expand your attack surface and create security risks that IT and security teams may not detect in time.
Zenzero’s Shadow AI Monitoring service provides complete visibility across your organisation. We identify shadow AI tools, monitor AI usage, and track application activity to understand where AI systems are being accessed and what types of data flows are involved.
Zenzero combines proven cyber security expertise with practical AI governance to help organisations gain visibility and control over Shadow AI. As the only UK MSP with NCSC Cyber Incident Responder accreditation via Zensec, supported by a 24/7 Security Operations Centre, CREST-certified penetration testing, and hundreds of successful incident response engagements, we help businesses address the risks associated with unauthorised AI usage.
Our approach goes beyond identifying AI activity. We help IT and security teams assess risk, strengthen access controls, establish approval processes for AI tools, and implement governance frameworks that support secure and compliant adoption.
With monitoring that integrates seamlessly into existing environments, organisations gain visibility into AI usage across office-based, remote, and hybrid teams. This helps reduce risk, maintain compliance, and identify opportunities to adopt AI safely and responsibly.
Our approach includes:
- Discovery of unauthorised AI, unapproved tools and shadow AI activity
- Monitoring network activity and access logs for AI service usage
- Identifying sensitive data leakage and unintentional exposure
- Assessing risks of shadow AI and potential security vulnerabilities
- Providing real time visibility into AI apps and generative AI apps
- Supporting regulatory compliance and AI risk management
Importantly, our monitoring is privacy-focused. We track AI tool usage, data flows and AI services being accessed – not the content of individual conversations or personal accounts. This ensures full control and governance oversight without compromising employee privacy.
Stop managing AI in the dark. Gain real time visibility, protect sensitive company data and govern AI adoption with confidence.
AI tools are already being used across your business, often without formal approval or oversight. Our Shadow AI Monitoring service helps you identify unauthorised AI applications, monitor how data is being shared, and reduce security, compliance, and governance risks. By providing clear visibility into AI activity, we help your teams embrace innovation safely while maintaining control of sensitive information and regulatory obligations.