Microsoft 365 is one of the world’s leading productivity platforms, combining familiar Office apps with powerful cloud services, collaboration tools, and built-in security.
Used by millions of businesses worldwide, Microsoft 365 helps teams work smarter, collaborate seamlessly, and stay secure – whether in the office or working remotely.
But what exactly is included in Microsoft 365, and which tools are right for your business?
In this guide, we break down the key apps, features, and benefits of Microsoft 365.
Microsoft 365 Overview
Microsoft 365 is a subscription-based service designed to support modern ways of working. It combines productivity tools, cloud storage, and advanced security into one integrated platform.
Key features include:
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Flexible subscription plans (monthly or annual billing)
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Automatic updates with the latest features and security patches
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Desktop and mobile apps for working online or offline
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1TB+ cloud storage per user (up to 5TB for enterprise plans)
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Mobile access via iOS and Android apps
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Microsoft Copilot (AI) for automation, insights, and productivity
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Scalable pricing from entry-level to enterprise solutions
What Is Included in Microsoft 365?
Microsoft 365 includes a wide range of applications and services. The exact features depend on your subscription plan, but most business packages include the following:
Core Microsoft 365 Apps
These are the essential tools most businesses rely on daily:
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Microsoft Word – Create and edit professional documents
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Microsoft Excel – Analyse data, build reports, and automate calculations
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Microsoft PowerPoint – Design engaging presentations
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Microsoft Outlook – Manage emails, calendars, and contacts
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Microsoft OneNote – Organise notes and ideas in one place
These apps are available on desktop, web, and mobile devices.
Collaboration and Communication Tools
Microsoft 365 is built for teamwork, making it easy to collaborate in real time.
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Microsoft Teams – Chat, video meetings, file sharing, and collaboration
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SharePoint Online – Secure document management and intranet platform
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OneDrive for Business – Cloud storage with file sharing and syncing
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Exchange Online – Business email hosting and calendaring
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Viva Engage (Yammer) – Company-wide communication and engagement
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Microsoft Loop – Real-time collaborative workspaces
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Microsoft Whiteboard – Digital brainstorming and ideation tool
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Microsoft Stream – Internal video sharing platform
Productivity and Business Apps
Microsoft 365 also includes tools to improve organisation and efficiency:
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Microsoft Planner – Visual task and project management
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Microsoft To Do – Personal task management across devices
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Microsoft Lists – Track information and organise workflows
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Microsoft Forms – Create surveys, quizzes, and feedback forms
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Microsoft Bookings – Schedule appointments and manage bookings
Creative and Content Tools
For marketing and communication, Microsoft 365 offers:
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Clipchamp – Video editing with templates and AI features
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Microsoft Sway – Create interactive reports and presentations
Microsoft 365 Security Features
Security is a key part of Microsoft 365, especially for businesses handling sensitive data.
Key security tools include:
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Microsoft Defender – Advanced threat protection across users and devices
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Microsoft Entra ID (formerly Azure AD) – Identity and access management
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Microsoft Purview – Data protection and compliance tools
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Microsoft Intune – Device and application management
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Exchange Online Protection (EOP) – Email filtering for spam and phishing
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Multi-Factor Authentication (MFA) – Extra layer of login security
These features help protect your business from cyber threats and ensure compliance.
Microsoft 365 Integrations
Microsoft 365 integrates with hundreds of third-party tools, allowing you to customise your workflows.
Popular integrations include:
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CRM platforms like Salesforce
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AI tools such as ChatGPT
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Industry-specific business applications
Microsoft 365 Pricing (UK)
Microsoft 365 offers a range of plans to suit different business needs:
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Business Basic – From around £6 per user/month
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Business Standard – Mid-range productivity and collaboration
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Business Premium – Includes advanced security and device management
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Enterprise Plans – For larger organisations with complex needs
Microsoft 365 vs Office 365: What’s the Difference?
A common question is the difference between Office 365 and Microsoft 365.
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Office 365 – Focuses on core apps like Word, Excel, and Outlook
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Microsoft 365 – Includes Office apps plus advanced security, device management, and compliance tools
In short, Microsoft 365 is the more complete business solution.
Microsoft Exchange vs Outlook Explained
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Outlook – The email application you use daily
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Exchange – The server that powers email, storage, and synchronisation
They work together to deliver reliable business email services.
Does Microsoft 365 Offer a Free Trial?
Yes, Microsoft 365 typically offers a 30-day free trial, allowing businesses to explore its features before committing.
Why Choose Microsoft 365 for Your Business?
Microsoft 365 helps businesses:
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Improve productivity and collaboration
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Enable secure remote working
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Simplify IT management
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Protect sensitive data
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Scale as they grow
Final Thoughts
Microsoft 365 is far more than just Word and Excel – it’s a complete business platform designed for modern work.
With powerful apps, cloud services, and built-in security, it enables organisations to work more efficiently while staying protected.
Need Help with Microsoft 365?
Zenzero is a Microsoft Solutions Partner, helping businesses implement, manage, and optimise Microsoft 365.
From selecting the right plan to ongoing support and security, we ensure your Microsoft environment delivers maximum value.
Get in touch today to start your Microsoft 365 journey.