Microsoft 365 support

At Zenzero, we understand that as a business you are driven by results and demand seamless technology to empower growth and innovation. Our Microsoft 365 Support service ensures your organisation runs efficiently, securely, and productively, enabling your teams to focus on what matters most.

Expertise you can trust

As Microsoft Solutions Partners, we bring unmatched expertise in deploying and managing Microsoft 365 solutions tailored to midmarket organisations. From technical support to proactive management, our team ensures your digital ecosystem operates flawlessly.

End-to-end support

We provide comprehensive Microsoft 365 support, covering:

• Technical Support: Rapid issue resolution to keep operations running smoothly.
• License Procurement: We handle license procurement and management on your behalf, providing simple, consolidated billing.
• Vendor Support: As a Tier 1, or direct Microsoft partner, we leverage support from Microsoft themselves to escalate issues efficiently rather than via intermediary distributors.
• Security: Leverage Microsoft Defender to protect your devices, data, and emails with enterprise-grade security features.
• Admin Centre Management: Simplify account and device management through expert administration of your Microsoft 365 environment.

Seamless integration

Our services integrate seamlessly with your existing workflows, ensuring you maximise value from Microsoft 365 apps like Word, Excel, PowerPoint, and Teams. Whether it’s deploying fully customisable templates and forms or managing cloud storage, we help you unlock the full potential of Microsoft 365 for business.

Common challenges

• Data Security Risks: Businesses face constant threats to sensitive data and systems.

• Complex IT Environments: Managing multiple tools and accounts can be time-consuming.

• Limited Collaboration Tools: Inefficient communication can slow down productivity.

• Ineffective File Management: Disorganised file storage increases the risk of data loss and duplication.

• Scaling IT Systems: Rapid business growth requires flexible and scalable IT solutions.

Our solutions

• Enhanced Security with Microsoft Defender: Protect your digital life with proactive measures, secure photo and file storage, and ad-free email setups.

• Microsoft 365 Admin Center Management: Streamline account handling and device management to reduce complexity.

• Collaboration Empowered by Microsoft 365 Apps: Optimise communication and teamwork with Teams, Word, Excel, and more.

• Optimised File Storage Solutions: Use OneDrive Personal Vault to organise, secure, and scale your cloud storage needs.

• Scalable IT Infrastructure: Easily adapt to growth with customisable templates, added licenses, and dynamic solutions.

Proactive security measures

With Microsoft Defender, your organisation is safeguarded from emerging cyber threats. We set up secure, ad-free email, implement robust access controls, and provide continuous monitoring to keep your digital life secure.

Personalised support packages

Our flexible service packages are designed to meet your unique business needs:

• 24/7 Technical Support: Around-the-clock assistance to resolve issues promptly.

• Billing and Account Management: Simplify payment and account processes with expert guidance.

• Training and Onboarding: Equip your teams with the skills to excel in using Microsoft 365 apps and features.

Scalable solutions

Whether you’re a small business or a growing enterprise, our support services scale with you. From deploying additional licenses to enhancing cloud storage capabilities, we ensure you’re always prepared for the next stage of growth.

Microsoft 365 is the leading productivity suite, offering tools that enable innovation and growth. Its features include:

• Microsoft 365 Admin Center: Simplify IT management.

• OneDrive Personal Vault: Secure, scalable cloud storage for important files.

• AI Companion: Boost productivity with intelligent features.

• Fully Customisable Templates: Create perfect templates for every need.