On-demand webinar
30 minute watch
In partnership with
Trusted by organisations transforming the way they work.
Turn AI investment into real business value with a practical approach to adoption, training and continuous learning.
Many organisations have already deployed AI tools such as Microsoft Copilot, but far fewer have a clear strategy for helping employees use them effectively.
In this on-demand session, Dom Lloyd and Zenzero’s AI Training & Adoption Consultant, Steven Emberson, explore what happens after AI is rolled out. They discuss why successful adoption starts with clear business objectives and use cases, how role-based training can drive better outcomes, and why AI learning needs to continue beyond a one-off training session.
The session also looks at some of the challenges businesses face as AI becomes part of everyday work, from measuring success and improving the quality of AI outputs to avoiding “AI slop”, maintaining critical thinking skills and keeping employees confident and engaged.
Whether you’re just beginning your AI journey or looking to get more value from Microsoft Copilot, this webinar offers practical guidance for turning enthusiasm around AI into measurable business outcomes.
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In this session, you’ll discover:
Why AI adoption should begin with business use cases, not technology
The importance of role-based Microsoft Copilot training
How to measure success beyond simple ROI calculations
Ways to improve AI output quality through better prompting
Why critical thinking and validation remain essential skills
Practical steps for scaling AI adoption across your organisation
Presented by
Dominic Lloyd
Head of Microsoft Partner Relations | Zenzero
Steven helps organisations get the most from Microsoft 365, Copilot and other modern workplace software solutions, designing and delivering training and adoption programmes that build understanding, confidence, and capability - improving productivity and helping people and businesses get lasting value from their technology investment.
Steven Emberson
Training & Adoption Consultant | Zenzero
"We know the right expert is always at the other end of the phone if we need them. The benefit of outsourcing means we have the ability to call on the right expertise at the right time, we can always draw on the skillset that we need."
Administration and Finance Manager, St John
"The project was very well planned, exceptionally well executed and smoothly implemented. The team were wonderful, the project was delivered on time and on budget, and we received great support all the way through. I couldn’t fault it."
Executive Director, Saffery Trust
"They’ve become more than a service provider; they are a trusted partner. This partnership between Solent Mind and Zenzero allows us to adapt and evolve more quickly, leading to improved services and outcomes for our users."
FEE & Director, Solent Mind
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