With our managed services, our skilled IT professionals handle all aspects of your technology infrastructure, from network security and cloud solutions to data backup, recovery, and responsive help desk assistance.

02.

Business Automation Solutions

Business automation solutions that streamline processes and improve operational efficiency.

03.

Power BI Consultancy

Consultancy and analytics services that support informed business decision-making.

04.

AI Business Solutions

AI solutions that improve business processes through intelligent automation and insights.

A low-code development platform that helps businesses build custom apps, automate workflows, and analyse data. It is a powerful tool that can help businesses improve efficiency, productivity, and decision-making.

Microsoft Power Platform modernises processes by removing the barriers that keep ideas from turning into apps. We can help you increase agility across your organisation by rapidly building low-code apps that simplify processes and solve complex challenges.

We have invested in pre-built solutions which we call ‘Zenzero Hubs’. Hubs are designed to give you that light-bulb moment and enable you to visualise your own internal processes in app form. Each hub can be customised to suit your own organisations’ requirements.

Apps are built to work with Microsoft Office 365 and Azure and can access data from SharePoint, Excel, SQL Server and more.

Many organisations lose valuable time to inefficient processes, duplicated effort, and disconnected systems. Business optimisation helps identify opportunities to improve the way your organisation operates, creating more efficient workflows and better outcomes.

By combining process improvement, automation, data insights, and modern technology, we help businesses reduce complexity, increase productivity, and create a stronger foundation for sustainable growth.

If nothing listed fits your organisations needs, why not reach out and have our team discuss custom options with you.

Crisis communications hub

Employees can report their work status (e.g. working from home) and make requests. This helps central response teams track status across an organisation.

Admins can use the app to push news, updates, and content specific to their organisation, and can provide emergency contacts specific to different locations. The app includes the ability to add RSS feeds of up-to-date information from reputable sources such as WHO, CDC, or a local authority.

Internal services hub

Similar to a customer service case management app but designed for internal employees. Receive requests using a simple and easy-to-navigate interactive dashboard.

Service requests such as new equipment requests, repairing faulty items, meeting room bookings, and approvals to spend money. Example use cases: Property management including maintenance and repairs.

Client communications hub

Managed Data collection from Clients, through Microsoft Customer Voice Surveys. Aimed at those that require governance of communications for Compliance/Auditing purposes.

Replaces labour intensive administration practices. Responses can trigger actions and processes.

Employee hub

Suite of Model-driven and Canvas Apps to manage and assist Employees of SMEs

Example use cases:

On-boarding process
Timesheets
Holiday requests
Hot Desk booking
Internal Badges program
Employee Engagement Surveys
Reviews/Appraisals.

Sales hub

Basic/entry-level Sales CRM for small volume, small team businesses.

Aimed at SMEs without existing CRM or using Spreadsheet Sales/Order book processes. (not a replacement for existing CRM applications, such as Dynamics, Salesforce, etc…)

Example use cases:

Niche industry/market clients, with unique sales cycles.

Service management hub

Mobile & Teams-based applications for remote employees or operations. Centralised management App Defined processes.

Example use cases:

Field surveys
Location Logging/Tracking
Map based Analytics
Remote data capture
Logistics
Order Maintenance or Equipment
Hub and spoke operations.

Process management hub

Business agnostic process management application. Define processes with Stages and Steps, to guide users.

Provides governance and data for analytics. Example use cases:

Customer Service Support Resolution
Client/Employee On-boarding/Leavers process.

Build your own hub

It all begins with an idea. Looking to create an app that can solve a specific business problem or process that doesn’t quite fit into one of our pre-made Hubs? Our team can work with you to design something more bespoke. Get in touch today.

Our specialists help optimise business processes, improve efficiency, and support sustainable business growth.

"We know the right expert is always at the other end of the phone if we need them. The benefit of outsourcing means we have the ability to call on the right expertise at the right time, we can always draw on the skillset that we need."

Garry Collins

Administration and Finance Manager, St John

"The project was very well planned, exceptionally well executed and smoothly implemented. The team were wonderful, the project was delivered on time and on budget, and we received great support all the way through. I couldn’t fault it."

Andrew Everton

Executive Director, Saffery Trust

"They’ve become more than a service provider; they are a trusted partner. This partnership between Solent Mind and Zenzero allows us to adapt and evolve more quickly, leading to improved services and outcomes for our users."

Robert Wayman

FEE & Director, Solent Mind

IT Support & Service Management

Scalable and dependable support services, service management, and high-quality tooling delivered 24/7.

App Development & Migration

Simple solutions through Microsoft's Power Platform for low-code programming.

Productivity & Hosted Desktop

Solutions and services that deliver optimised user performance to boost everyday productivity.

Security Services

We can keep your business safe from an ever evolving threat landscape.

Business IT Support

The foundation of a modern business is the technology that enables your success.

Microsoft Azure

We help build strong foundations for organisations to scale flexibly in the cloud.

Disaster Recovery & Business Continuity

Protect your operations, data and reputation with reliable cloud based backup services.

Office 365 Support

We provide Microsoft 365 support and advice to improve your team's productivity.

Consultancy & Analytics

Advisory and change services to leverage technology to drive performance and improve decision making. today.

What are business optimisation services?

Business optimisation services help organisations improve efficiency, reduce operational friction, and achieve better outcomes by reviewing processes, technology, data, and ways of working.

How do you identify opportunities for improvement?

We assess existing processes, systems, and workflows to identify bottlenecks, duplication, manual effort, and inefficiencies that may be limiting productivity and growth.

What areas of the business can be optimised?

Business optimisation can improve operations across sales, customer service, finance, HR, project delivery, reporting, and other key business functions.

How can business optimisation improve productivity?

By simplifying processes, eliminating unnecessary tasks, and improving the flow of information, organisations can reduce wasted time and enable employees to focus on higher-value activities.

Is business optimisation only about technology?

No. While technology often plays an important role, successful optimisation also considers people, processes, data, governance, and organisational objectives.

Why choose Zenzero for business optimisation?

Zenzero combines expertise in business processes, automation, data, AI, and Microsoft technologies to help organisations achieve measurable improvements in efficiency and performance.

Still have questions? Contact Us

Business Optimisation Services

The strategic technology partner for scalable organisational growth.

Partnering with us takes the burden and high cost of managing an in-house IT team off your shoulders.