Zenzero specialises in delivering Managed IT Support Services to small and medium sized organisations throughout the UK.
Our dedicated teams can provide you and your staff with unlimited remote support and assistance meaning you get the most from your IT investment and your staff have the peace of mind that their issues, large or small, can be resolved by our friendly UK based support teams.
Our Service Desk is open 10 hours a day, every weekday, so you’ll never be left waiting for help. We fix the stuff that isn’t working, we provide advice and guidance on how to use most of the popular office software and we take care of the tasks you need to run your business – stuff like creating new users or changing access permissions.
We also do lots of things you never see, such as monitoring your systems for problems, running anti-virus scans and ensuring your servers and data are properly backed up and patched.
We support customers all over the UK in a wide range of sectors and provide support and assistance for all common IT systems…
- End-user computing including Microsoft Windows and Apple macOS support
- Support for PCs, laptops, tablets and mobile devices
- Server support including managed backups, managed anti-virus and 24x7x365 monitoring to ensure your systems are always working correctly
- Network & Telephony support including provision of connectivity, broadband links and VoIP systems
- Cloud Services support including Microsoft Azure services
- Provision of Microsoft Office 365 licensing
- Support for all Microsoft Office 365 applications including productivity and collaboration tools like Teams, Planner, SharePoint and OneDrive.
If we cannot fix something remotely our dedicated Field Services team will visit your location and make sure you are back up and running quickly and with minimum fuss. This team will also set-up new equipment ensuring everything is in working order and configured for your specific needs.
If you do join Zenzero’s growing list of customers we will conduct a comprehensive on-boarding and service transition project with clearly defined steps to get you from ‘new customer’ to ‘business as usual’ quickly and efficiently.