6 ways IT support can boost business productivity

Productivity is a key metric for any business and maximising productivity is an effective way to boost profitability and accelerate your company’s growth. Despite this, many people overlook the impact that IT support can have on a company’s productivity and efficiency.

IT Support can play a crucial role in improving and increasing business productivity in various ways. Here are 6 ways IT support can achieve this:

1. Faster speeds

With access to expert IT support, you can get the most out of your current hardware and systems. This equates to faster operating speeds and, as a result, employees won’t waste time waiting for programs to respond or get frustrated as software lags.

The right IT support team can identify effective ways to optimise your tech infrastructure for optimal speeds and performance. From an in-depth audit and complete tech overhaul to minor tweaks and upgrades, IT support professionals can empower your teams by maximising tech speeds and enabling them to work faster.

2. Less downtime

Utilising IT support services is a simple way for businesses to minimise downtime. With proactive IT support, the risk of systems and platforms going offline is significantly reduced. Additionally, planned maintenance can be scheduled at a time that causes the least disruption to your operations, thus minimising the impact on productivity.

In the event that something goes wrong, having immediate access to IT support staff ensures that any problems are swiftly and effectively resolved. This way, your IT infrastructure can be up and running again as quickly as possible.

3. Access to productivity tools

The right IT infrastructure can greatly impact productivity by streamlining operations and ensuring consistent functionality.

By relying on your IT support team to guide your IT strategy, you can integrate dedicated productivity tools into your day-to-day operations. This includes project management software, time-tracking, and reporting. There are various IT solutions available that are specifically designed to increase in-house productivity, and your IT support team can assist you in finding the best combination for your business.

4. Fewer security threats

Cyber security is a major concern for businesses in today's world. Whether it's startups, small and medium-sized enterprises (SMEs), or large corporations, all types of businesses are affected by online security threats. As a result, it is imperative for every business to have an effective cyber security strategy in place.

By utilising your IT support team to implement a robust cyber security strategy, you can significantly reduce the risks posed by online threats to your business. Your IT support team can employ various measures such as firewalls to secure your network, encryption to protect confidential data, multi-factor authentication (MFA), and Cyber Essentials Training. These methods can elevate your cybersecurity and ensure smooth operations, ultimately leading to enhanced productivity.

5. Cloud computing migration

Cloud computing offers greater flexibility in where and how team members work, thus boosting productivity levels for businesses. Additionally, the ability to hire talent from around the world and form distributed teams empowers companies to secure the best employees in their respective industries.

Organisations considering cloud migration will require IT support to facilitate the move. Ongoing access to an IT Helpdesk and/or IT support teams will ensure a seamless and flexible digital working environment.

6. Easier collaboration

Employees need to collaborate with each other in order to achieve the best results. Nowadays, a lot of this collaboration happens online. There are many digital tools available, such as Microsoft Teams, that can help employees work together effectively. This, in turn, increases productivity and improves efficiency.