IT Support Edinburgh

Expert IT support tailored for businesses in Edinburgh. Our local team delivers reliable, responsive solutions to keep your systems secure and running efficiently. Trust us to support your Edinburgh-based business with the latest technology, expert guidance, and exceptional customer service.

Some of our clients

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Supporting Edinburgh businesses with expert IT solutions

As a trusted partner to Edinburgh businesses, we understand the unique challenges that organisations across Central Scotland face. That’s why we deliver a comprehensive range of services – from cloud services and cyber security to ongoing maintenance and rapid-response support – designed to streamline your IT systems and enable your team to focus on success.

Our Edinburgh support team works closely with local business managers and IT stakeholders to ensure your IT infrastructure supports long-term goals, scales with growth, and protects what matters most.

Why choose Zenzero’s IT support in Edinburgh?

As one of the UK’s leading IT support companies, we are committed to helping medium businesses across Edinburgh and Central Scotland stay ahead of technology risks and opportunities.

With decades of experience, our friendly team offers tailored support and cyber security services that are secure, scalable, and always aligned to your business needs. Whether you need to fully outsource or supplement your internal IT function, our professional support services ensure minimal disruption and maximum efficiency.

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Great service, could not be happier with the speedy response. Will recommend Zenzero to others looking for an outsourced IT provider. A+

Sam, A

Isosceles Finance Ltd

Learn more about our IT services in Edinburgh

IT support & service management

Our IT support and service management offerings are designed to grow with Edinburgh businesses of all sizes. We provide scalable, reliable support services that ensure seamless business operations and maximum uptime. With 24/7 service desk access, proactive monitoring, and a responsive support team, we deliver expert support that keeps your IT infrastructure secure, stable, and aligned with your business goals.

App development & migration

Using Microsoft’s Power Platform, our team delivers efficient, low-code app development and migration services tailored to your needs. Whether you’re digitising paper-based processes or building internal tools, we offer solutions that enhance productivity and reduce reliance on internal resources. If you’re based in Edinburgh and considering application development or migration, our experts are here to guide you.

Cyber Essentials and cyber security services

Protect your organisation with our comprehensive cyber security solutions. From advanced threat protection to Cyber Essentials consultancy, we help Edinburgh businesses stay secure and compliant. Our services are tailored to your risk profile and business needs, offering proactive defence against cyber threats, ransomware, and data breaches. With 24/7 support, our experienced team ensures your business remains protected around the clock.

Whether you’re looking to strengthen your defences or meet regulatory requirements, our cyber security services provide the peace of mind and protection your business needs to stay ahead.

Business IT support

At Zenzero, we specialise in business IT support that powers day-to-day operations and long-term success. As a trusted IT support company in Edinburgh, we help you stay productive, secure, and future-ready. Our services are tailored to the needs of medium-sized businesses, providing dependable support that enables you to focus on growth while we take care of the tech.

Microsoft Azure & Cloud Services

Looking to migrate to the cloud or optimise your existing Azure setup? Our cloud services include design, deployment, and ongoing support for Microsoft Azure environments. We help you build a flexible, scalable, and secure cloud infrastructure that aligns with your strategic goals – empowering your teams with the tools they need to succeed.

Disaster recovery & business continuity

Ensure your business can bounce back from any disruption with our robust disaster recovery and business continuity services. With secure cloud-based backup, proactive monitoring, and rapid response, we safeguard your systems, data, and reputation – helping you minimise downtime and maintain customer trust.

Office 365 support

Our Office 365 support services help Edinburgh businesses maximise their investment in Microsoft 365. From setup and integration to user support and advanced configuration, we ensure your team benefits from improved collaboration, simplified workflows, and enhanced productivity across the Microsoft ecosystem.

Helping business success with cost-effective solutions

Our focus is simple: delivering cost-effective solutions that support growth, enhance resilience, and protect your critical systems. Every business is different, which is why we customise our services to meet your specific requirements – whether that means supporting internal teams, implementing secure technology solutions, or providing long-term strategic planning.

Our award-winning team combines technical expertise with a strong understanding of business. This ensures every solution we deliver supports improved workflows, enhanced productivity, and greater customer experience.

IT support Edinburgh: The numbers tell our story

800+

IT professionals at your disposal ready to help

45,000+

users across our support network

98%

customer satisfaction rate across all our services

6

Microsoft Solutions Partner designations

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Our approach

Our mission is to help Edinburgh businesses concentrate on growth by removing IT worries. We provide fully managed IT support services that keep your systems secure, efficient, and running without interruption – allowing your teams to work productively and confidently.

As a trusted IT support company in Scotland, we deliver cost-effective solutions tailored specifically for medium-sized businesses. From cyber security services and cloud solutions to rapid-response support, our experienced team ensures your IT infrastructure is reliable, scalable, and future-proof.

Whether you’re looking to supplement your internal IT team or fully outsource your technology management, our dedicated team provides responsive, expert support designed to protect your business and help you stay ahead in today’s fast-paced digital landscape.

Why work with Zenzero?

Partnering with us means working with a dedicated IT support company committed to helping medium-sized businesses in Edinburgh succeed.

Our fully managed services include 24/7 comprehensive support, ensuring your IT systems are always secure and operational, minimising disruptions and enabling seamless business operations.

With over 20 years of experience, we offer tailored support packages designed to meet your specific needs – from managed IT support and strategic consultancy to cloud migration and advanced cyber security solutions.

As technology evolves, robust cyber security is essential. That’s why we deliver proactive, multi-layered protection to safeguard your data, detect threats early, and maintain business continuity. Combined with our exceptional customer service, we empower you to focus confidently on your core business goals, knowing your IT and security are expertly managed by your local Edinburgh team.

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Delivering industry-leading IT support in Edinburgh

At Zenzero, we go beyond typical IT support for small and medium-sized businesses. We take the time to understand what Edinburgh businesses truly need so we can provide the right technology solutions and modern working practices that help support businesses and drive them business forward.

Our team bridges the gap between resolving your immediate IT challenges and offering strategic advice to improve productivity, communication, and overall business efficiency.

With years of experience handling support requests and working closely with Edinburgh businesses, our Edinburgh office is perfectly placed to help you get the most from your current IT infrastructure and future technology investments.

Partnering with us

Hassle-free onboarding process

Making the decision to use an IT support company should never be taken lightly, and we understand that it’s a daunting prospect. Ultimately, we believe you’ll be more than satisfied with the services our IT support Edinburgh team offer and aim to provide a hassle-free onboarding process.

1. Initial consultation

During your free, no-obligation consultation, we’ll discuss your needs and talk about what we can do for your business. If you’d like to move forward, you’ll receive a dedicated project manager to ensure the transition is smooth and causes minimal disruption and remove technical issues.

2. Transfer

In some cases, we might need to transfer your existing IT infrastructure to our systems. Our team will facilitate the entire transfer, meaning you don’t need to worry about anything.

3. Execution

Once the initial consultation and transfer take place, you can sit back, relax, and enjoy the benefits of having us manage your entire IT needs. It’s as simple as that!

4. Maintenance

Our team is always available to offer support and answer your questions to ensure you receive the best possible service. We offer standard office and remote working hours support, extended hours support and full 24/7 support. We guarantee complete satisfaction and will perform upgrades and maintenance checks regularly to ensure you remain in operation.

Frequently Asked Questions

What IT support services do you offer in Edinburgh?

We offer a comprehensive range of services, including managed IT support, cyber security solutions, cloud services, strategic IT consultancy, and rapid-response support services to keep your systems secure and efficient.

What happens when I call your help desk?

A Support Engineer will assess your issue and determine if it can be resolved remotely. If not, we’ll dispatch a Field Engineer to your location.

Are your IT support services scalable?

Yes, our IT support services in Edinburgh are fully scalable to match the needs of your growing business. Whether you’re a small business seeking essential support or a medium-sized business requiring more advanced features, we offer flexible, cost-effective solutions that adapt as your organisation evolves.

Contact us to discuss IT Support Services

Our expertise in secure managed support services and cost-effective IT transformation projects makes us your ideal long-term IT partner.

Give us a call, or swing us an email

0333 3209 900
hello@zenzero.co.uk