Account Manager

The Role

As part of a growing sales team, you will work with our Account Management team to create long-term, trusting relationships with our customers. The role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Role: Account Manager

Location: Guildford or London

Working Hours: 40 per week. Monday to Friday.

About Zenzero

We are a dynamic and fast-growing company that truly values and is reliant upon our people, our culture and our commitment to excellence. Being the best means having the best people, and getting the best people means being the best place to work.  

If you think you are a result oriented, positive self-starter, then Zenzero is the place for you.   

We like to laugh, we like to do things together and among all the challenges of growing a fast-paced business, we promote people being themselves, allowing them to focus on outcomes and substance rather than form. 

The types of things you’ll be doing:

The primary tasks of the Accounts Manager role include:

  • Actively pursue relationships with the existing customer base

  • Plan and execute direct marketing and sales activities to achieve and develop sales of services within the customer base

  • Provide timely and accurate response to customers’ required proposal and/or bid requests

  • Propose and present new solutions, promoting Zenzero and the products and services that are offered

  • Follow up on all sales leads and requests in a timely and effective manner

  • Meet or beat sales targets

  • Prepare an annual sales and account management plan and consistently refine throughout the year, usually on a quarterly basis

  • Maintain CRM activities, opportunities and forecasting

  • Attend handover and kick-off meetings with operations when required

  • Attend and participate in sales and account management meetings

  • Attend external meetings and networking functions as needed

  • Travel as needed to meet with existing and prospective customers.

What you’ll need to be successful:

  • Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources.

  • Customer and Personal Service: knowledge of principles and processes for providing quality customer services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.

  • Sales and Marketing: knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales systems.

Ideal experience:

  • Experience in a complex sales and account management capacity

  • Experience in the IT and Managed Services industry

Ideal Qualifications:

  • Bachelor’s degree preferred

Perks & Benefits:

  • 25 days’ holiday + flexible bank holidays. From your fifth year of service, you receive 1 additional day holiday per year up to a maximum of 30 days.

  • Enhanced Pension Contributions - we match pension contributions up to 5%.

  • Private Medical Insurance - after successful completion of your probationary period, you can sign up to our Vitality Private Medical Insurance and Rewards Scheme.

  • Hybrid working - the flexibility to work from home for up to 50% of your working week.

  • Opportunities to raise money for charity, including a paid Volunteer Day - we love to give back and have lots of fun in the process!

  • Referral scheme - know somebody ideal to join our team? You could bag £500 if they too pass their probationary period.

  • Enhanced Maternity, Paternity and Adoption Pay.

  • A range of salary sacrifice schemes - Electrical Cars, a Bike to Work Scheme and a Tech Scheme.

  • Lots of fun events for colleagues arranged by our Social Squad.

  • A commitment to supporting you with your professional development.

How to apply

If this sounds of interest, please follow the ‘Apply now’ button below, where you will be asked to fill in an application form and attach your CV.

Please note: Whilst we try and provide feedback, unfortunately we are unable to respond individually to each applicant. If you do not hear from us within 14 days of submitting your details you may assume you have not been selected on this occasion. We have an approved supplier process so no recruitment agencies please.